Senior Revenue Systems Manager

Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Senior Revenue Systems Manager The Opportunity As Senior Revenue Systems Manager at Fingerprint, you will own the architecture, integration, and optimization of our go-to-market technology stack. This is a senior individual contributor role spanning systems design, revenue operations, and technical implementation—and it is a builder role. You will be in the systems daily—configuring, building, and troubleshooting—not just roadmapping. You will be the primary owner of our core GTM tools—including Salesforce, HubSpot, Apollo, Gong, DealHub, Default, Everstage, Planhat, and Seismic—and will partner closely with Sales, Marketing, and Finance to ensure our systems and data infrastructure reliably power the business. You will own the GTM systems roadmap and serve as the technical thought partner to RevOps and GTM leadership on how the platform foundation can drive efficiency, visibility, and revenue outcomes. You will work closely with the rest of the RevOps team to help build automation, AI workflows, and internal tooling on top of the systems you own and maintain. What You’ll Do Systems Architecture & Roadmap Own the end-to-end design and administration of Fingerprint’s GTM systems stack: Salesforce (CRM), HubSpot (MAP), Apollo (prospecting and sequencing), Gong (conversation intelligence), DealHub (CPQ), Default (inbound routing and scheduling), Everstage (commissions), Planhat (Customer Success), and Seismic (sales enablement). Own and evolve the GTM systems roadmap, aligning the tech stack with company priorities and revenue goals, and acting as a strategic thought partner to RevOps and GTM leadership. Define and enforce data governance standards: object schemas, field naming conventions, picklist management, record lifecycle policies, and data hygiene practices that ensure accuracy and reliability across reporting and forecasting. Lead system integrations and ensure clean, reliable data flows across the stack via native connectors, middleware, and custom API integrations—with a focus on keeping Salesforce as the system of record across Apollo, HubSpot, Default, Gong, Everstage, Planhat, and DealHub. Partner with Finance to ensure CPQ and contract systems reflect current pricing, approval workflows, and compliance requirements. Monitor system performance and health, troubleshoot issues proactively, and implement measures to ensure stability and uptime for revenue teams. Salesforce Administration Serve as the primary Salesforce admin—hands-on daily—managing users, roles, profiles, permission sets, record types, page layouts, and validation rules. Build and maintain complex automation: Record-Triggered Flows, Process Builder replacements, Apex triggers (in collaboration with engineers as needed), and approval processes. Own lead routing configuration, account assignment rules, territory logic, and queue management (Default). CPQ & Deal Infrastructure Administer and evolve DealHub CPQ hands-on, including product catalog, pricing rules, discount tier logic, approval workflow configuration, and the DealHub-Salesforce integration. Work cross-functionally with Sales and Finance to model new pricing structures, contract terms, and deal approval policies within the system. Troubleshoot and resolve configuration issues that block deal progression, maintaining a reliable quoting and contract execution experience. AI & Automation Build and expand our AI workflow infrastructure, primarily using Claude with Model Context Protocol (MCP) integrations into the GTM stack. This is early-stage—you’ll help define what it looks like, not inherit a finished system. Partner with the RevOps team to ensure the systems foundation supports automation and data pipeline requirements—providing platform access, governance guardrails, and configuration support for GTM engineering initiatives. Stay current with emerging tools and AI developments relevant to RevOps; advise leadership on opportunities to optimize the stack. Vendor Management & Enablement Manage relationships, contracts, pricing, and licensing for GTM technology vendors; ensure cost-effective procurement and optimal utilization of all tools. Produce clear internal documentation for system processes, configurations, and user guides. Lead change management efforts when introducing new tools or workflows, including stakeholder communication and training. Provide periodic systems trainings for new and existing employees. Act as a technical subject matter expert and escalation point for the broader RevOps team. What Success Looks Like In 30 days Build strong relationships across RevOps and GTM teams and develop a deep understanding of current systems, processes, and pain points. Complete an audit of the current stack and identify quick-win improvements. Begin actively making configuration changes in Salesforce and incorporating AI-supported tools into day-to-day workflows. In 60 days Deliver a clear and actionable GTM systems roadmap with prioritized initiatives. Improve key processes around pipeline management, forecasting accuracy, and cross-functional handoffs. Establish strong data hygiene and governance practices across the stack. In 90 days Establish Salesforce and the GTM systems stack as a trusted, scalable foundation for revenue operations. Demonstrate measurable improvements in operational efficiency, data visibility, and revenue outcomes. Have AI-powered workflow improvements in production with documented ROI. What We’re Looking For Required 8+ years of experience in revenue operations, systems administration, or sales operations in a B2B SaaS environment. Salesforce Administrator certification (ADM 201) required; Advanced Administrator or Platform App Builder preferred. Deep hands-on experience with Salesforce configuration, including Flows, approval processes, custom objects, and complex reporting. Hands-on experience with DealHub CPQ or a comparable CPQ platform (Salesforce CPQ, Conga, etc.), including pricing configuration and approval workflows. Strong understanding of GTM systems ecosystems and how Salesforce integrates with tools across the funnel—from prospecting (Apollo) and MAP (HubSpot) through deal execution (DealHub), routing (Default), enablement (Seismic), conversation intelligence (Gong), and commissions (Everstage). Proven ability to translate business requirements into scalable technical solutions, driving standardization, adoption, and accountability across teams. Experience managing vendor relationships and GTM tool contracts. Excellent communication and stakeholder management skills; comfortable working cross-functionally with Sales, Marketing, Customer Success, Finance, and executive leadership. High attention to detail, strong documentation habits, long-term problem solving, and comfort operating with ambiguity in a fast-moving environment. Passion for periodic systems and process improvements…