Program Manager, Business & Partnership Programs

Modern Health Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Role Modern Health is looking for a Program Manager to help drive cross-functional business and partnership programs. Reporting to our Lead Program Manager, you’ll manage the day-to-day execution that makes internal and external partnerships succeed — coordinating across Product & Tech, Clinical, Operations, Go-to-Market, Legal & Compliance, Finance, and external health partners. This is a role for a builder in the earlier chapters of their program management career: you’ll own meaningful workstreams and initiatives with real accountability from day one, while being supported and coached by experienced program leadership. Strong performers will grow toward leading Modern Health’s largest, most strategic programs end-to-end. This position is eligible for remote work within the UDA, however it is not eligible to be performed in Hawaii. What You’ll Do Drive execution of business and partnership programs — manage workstreams across ongoing internal and external partner operations, launches, and implementations, keeping deliverables, owners, and timelines on track Support external partnerships — as needed, serve as a day-to-day operational point of contact for external partners: run check-in cadences, track commitments, and help hold partners accountable to SLAs and quality standards Coordinate cross-functional stakeholders — keep all cross-functional stakeholders like Clinical, Operations, Go-to-Market, Legal & Compliance, and Finance aligned and unblocked through proactive, consistent communication Build the operational backbone — create and maintain program plans, trackers, documentation, and playbooks so programs run predictably and don’t depend on any one person’s memory Monitor program health — track success metrics, flag risks and issues early, and escalate with a recommended path forward rather than just a problem statement Support business operating rhythms — contribute to partnership business reviews, status reporting, and planning cycles, and prepare crisp updates for leadership Improve how we work — identify and implement process improvements that make partner operations faster, smoother, and more scalable Finish the job — see workstreams through past launch to long-term optimization and post-launch learnings Who You Are / Requirements An emerging business athlete — organized, adaptable, and energized by turning partially defined problems into clear plans, priorities, and follow-through 3+ years of experience in program management, project management, or operations in a complex, cross-functional environment Strong program management fundamentals — planning, sequencing, milestone and dependency tracking, and risk management, with exceptional attention to detail A documentation and systems thinker — you naturally reach for (and create) playbooks, templates, and repeatable processes instead of doing the same manual task 100 times A clear communicator — you give stakeholders proactive visibility into your work, run effective meetings, and capture decisions and action items so nothing falls through the cracks Comfortable with ambiguity and biased toward action — you ask sharp questions, propose solutions rather than waiting for instructions, and know when to escalate Experienced working with external partners, vendors, or clients — comfortable balancing relationship-building with holding others accountable to commitments Collaborative, with high empathy and high accountability — you support your teammates, give and receive direct feedback, and hold yourself to a high bar Growth-minded — you actively seek feedback and are excited to grow toward leading larger, more complex programs end-to-end Deeply motivated by Modern Health’s mission and passionate about enabling better mental health outcomes at scale Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). Bonus Points Experience in digital health or working with health-related products, services, or partnerships Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm Experience with partner or client-facing implementations — onboarding, integrations, or managed services Benefits Fundamentals: Medical / Dental / Vision / Disability / Life Insurance High Deductible Health Plan with Health Savings Account (HSA) option Flexible Spending Account (FSA) Access to coaches and therapists through Modern Health's platform Flexible Time Off Company-wide Collective Pause Days Family Support: Parental Leave Policy Family Forming Benefit through Carrot Family Assistance Benefit through UrbanSitter Professional…